1.1 Identification: This document defines the conditions under which the services of the Riwil software ("the Service") are made available to end customers through our partners. Riwil is a legal entity whose full details are available on request at marion@riwil.co.
1.2 Partners: Riwil's partners include, but are not limited to, restaurants, entertainment venues, cinemas, and bakeries.
1.3 Definitions:
The Participant can access the Game by scanning a QR Code provided by a Riwil Partner and completing the required actions (leave a review or follow on social media). Participation is validated electronically via the Service.
The prizes are provided by the Partner organizing the Game, who may choose to include offers from local or national third parties. The Partner is solely responsible for selecting prizes, setting up the game, the chances of winning, the prize collection deadline, and delivery.
Winners are determined by the Game system managed by the Partner. They receive a gift coupon by email. Winning odds are defined by the Partner and must be clearly stated to Participants upon request.
Any attempt to alter or influence the functioning of the Game is strictly forbidden. Participants may play only once per day per establishment, unless stated otherwise. Riwil reserves the right to verify the authenticity of participation and take legal action in case of fraud.
The email coupon must be presented to the Partner to claim the prize. The Partner is responsible for managing coupons and must inform Riwil when a coupon is used through their back office.
Riwil owns all intellectual property rights related to its platform. Any unauthorized use of the Service, including reproduction, modification, distribution, is strictly prohibited.
8.1 Consent to data processing: By participating in the Game, the Participant explicitly consents to the collection of their personal data, such as email and phone number, which will be shared with other prize-offering entities and the structure responsible for data protection and security.
8.2 Data retention and compliance: Data is retained for a maximum of two years. A deletion request can be sent at any time to marion@riwil.co.
This regulation is governed by French law and in the event of a dispute by the Commercial Court of Bordeaux. Any dispute concerning its interpretation or application will be submitted to marion@riwil.co and, if unresolved, to the competent courts within 15 days of participation.
These terms are established to ensure fair and secure operation of the Service and protect the interests of all parties involved. For any questions, please contact marion@riwil.co.