These Terms of Sale ("Terms") govern the subscription by any professional ("Client" or "Owner") to the Riwil software subscription, published by LUCKY BOYS SAS (see Legal Notice). The Service is reserved for professionals acting within the scope of their business activity; any subscription implies unreserved acceptance of these Terms.
Riwil offers the following plans, the details and current prices of which are displayed on the website prior to any subscription:
— Monthly plan: €9 excl. tax / month
— Annual plan: €83 excl. tax / year (a 30% saving compared to the monthly plan)
— Lifetime plan: €145 excl. tax, one-time payment
These prices are exclusive of tax; applicable VAT is added automatically at checkout. Riwil reserves the right to change its prices; new prices only apply to subscriptions taken out after their publication or upon renewal.
A 7-day free trial is offered to new customers, with no commitment and no automatic charge at the end of the trial period unless the Client actively subscribes to a paid plan.
Payment is made by credit card via the secure Stripe platform. Monthly and annual plans are billed automatically on a recurring basis at each due date. The lifetime plan is billed as a one-time payment.
The subscription is entered into for an indefinite period and automatically renews at each billing cycle (monthly or annual), unless a specific contractual commitment has been agreed with the Client. The Client may cancel their subscription at any time from their Owner account; cancellation takes effect at the end of the current billing period, with no pro-rata refund for the period already begun. Where a contractual commitment has been agreed, early cancellation is only possible under the terms specifically defined with the Client.
The Client may subscribe, in addition to their plan, to additional modules (for example, negative review filtering, white-label wheel, AI-powered Google review replies). These modules are billed on top of the main plan, at the price displayed upon activation, and follow the same billing cycle as the main plan.
As the Service is subscribed to by a professional for the needs of their business activity, the right of withdrawal provisions set out in Articles L. 221-18 et seq. of the French Consumer Code do not apply, in accordance with Article L. 221-3 of the same Code.
Riwil implements the resources necessary to ensure the availability and proper functioning of the Service, without guaranteeing the total absence of interruptions. Riwil shall not be held liable for indirect damages resulting from the use of the Service. Riwil's liability, where established, is limited to the amounts actually paid by the Client over the preceding twelve months.
Riwil holds all intellectual property rights relating to its platform. Subscribing to a plan grants the Client a non-exclusive, non-transferable right to use the Service for the duration of the subscription.
These Terms of Sale are governed by French law. Any dispute concerning their interpretation or execution shall, failing amicable resolution, be submitted to the Bordeaux Commercial Court.